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Owner Matt setting the showroom floor tile.

Frequently Asked Questions

Do you have in-house installers?

Yes! Our skilled in-house installers can custom install your tile for you!

A shower with rustic light grey 12 inch by 24 inch tiles. There is a shower bench with a niche beside it.

Will you work with someone who wants to install their tile themselves?

Yes, we will! We are happy to help you find what you need to complete your project. We may be able to help answer some of your technical questions, too. 

Taking Notes

Why are some tiles more expensive than others?

Like other purchases we may make, tiles differ in price because of quality and difficulty of production. Tiles vary in manufacturing process, some being fired longer and pressed harder resulting in a harder more durable tile. There are different finishes and materials used. Some tiles are rectified , which means the tile is cut square again after firing making them more square than others.

A bathroom with a vanity and tub and a shower that has a floor about 4 inches lower than the main floor. Hex mosaic with a chevron above and below is tiled on the wall. The main floor has a wood plank look tile and the shower floor is a pebble mosaic.

What is the difference between ceramic and porcelain tile?

Ceramic and porcelain tiles are cousins, both made from clay, but differing in the resulting product. 

-Ceramic tile is made from red, brown or white clay. It is fired at a high temperature to reduce moisture content then a glaze is applied and then a pattern. Ceramic tile is best used for interior residential surfaces as some may be prone to cracking in very cold temperatures.  

-Porcelain tile is made from clay, finely ground sand, and feldspar. Porcelain tile is also fired at a higher temperature. This results in a denser tile that is nearly impervious to liquid. Porcelain tile can be used in nearly any application residential and commercial, indoors and out. 

A display of tile at the Tile Craft Showroom.

How much tile should I order?

Generally when ordering tile for a job we like to order 10-15% more than the square footage we are covering to make up for waste in cuts and possible breakage.  

Stacked stone fireplace surround.

How durable is tile?

Fun Fact: Ceramic tile can hold up to heat! Did you know that space shuttles have ceramic tiles applied to them? These specially made tiles have a very high silica content (nearly 100% where other ceramics are about half that). This makes them super insulating and acts as a heat shield to prevent burn up upon reentry to the atmosphere. 

The ceramic tile we use in our showers and on our floors might not be that extreme, but it is fired at a very high temperature. This firing process makes them very durable and able to withstand heat. That's why we use them behind stoves, around fireplaces, and on countertops as well!

Wondering if tile is durable wording is illustrated by a space shuttle. Space shuttles are covered with tiles to help them endure the extreme heat of the reentry process. Special tiles are made for this purpose, however this demonstrates the strength of tile.

I already have an installer, will you work with them?

Absolutely! We can help you find the tile you like as well as any products your installer may need. 

Matt the owner of Tile Craft setting the showroom floor with his daughter as a helper.

How do I get a free estimate?

Just reach out and ask! Let us know what tile work you would like to have done and that you would like a free estimate. Then we can set up a time that works for you to look at and measure the space. Our estimator will take this information and draw up an estimate for you. Then you can decide how you would like to proceed. 

Hands Typing on a laptop keyboard. Image by Courtney Corlew

What tile is considered timeless?

Black and white is considered to be a timeless look and is a versatile choice when picking tile. 

White subway tile has a classic timeless look. It reflects more light and brightens and enlarges the feel of a space. White tile also allows for more variation in decor. If you like to change the look of your room with the seasons or just enjoy changing it up more often white subway tile has you covered. 

Marble is one of the most classic enduring tiles you could choose. It is loved for its beauty with its natural veining and soft, cool feel. 

An install by Tile Craft of a beautiful black and white shower. White subway tile walls with a single black subway tile accent band around the middle and double thick accent bands at the top and bottom. Two black shelves in the large niche. The back of the niche has a kings star pattern tile and the shower floor has a white hex mosaic with black dot. A triangle shoer seat is in the corner of the shower. Black and white patterned tile is the choice for the main bathroom floor.

Are floor and wall tile interchangeable?

While floor tile can be used on walls, wall tile cannot be used on floors. Wall tile is usually thinner and more delicate. Floor tile being stronger and thicker is made to hold up to foot traffic and furniture. 

A shower set with large format white and grey marble look tiles. A shower bench can be seen in the same tiles. the floor of the shower is mosaic white and grey pebbles.

What kind of up-keep will my tile need?

Different tiles require different upkeep. Porcelain and Ceramic tile don’t have any special upkeep. Just wipe clean when soiled. 

Unglazed terracotta tile, natural stone, and quarry tile do require regular sealing. 

Elongated black hex on the entirety of a wall makes a striking look.

Tile Craft, LLC
CCB# 232669

(541)844-1466

105 N. Seneca Rd. 

Eugene, OR 97402

Monday-Friday 9AM-5PM

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©2025 by Tile Craft, LLC

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