Frequently Asked Questions
Do you have in-house installers?
Yes! Our skilled in-house installers can custom install your tile for you!
Will you work with someone who wants to install their tile themselves?
Yes, we will! We are happy to help you find what you need to complete your project. We may be able to help answer some of your technical questions, too.
Why are some tiles more expensive than others?
Like other purchases we may make, tiles differ in price because of quality and difficulty of production. Tiles vary in manufacturing process, some being fired longer and pressed harder resulting in a harder more durable tile. There are different finishes and materials used. Some tiles are rectified , which means the tile is cut square again after firing making them more square than others.
What is the difference between ceramic and porcelain tile?
Ceramic and porcelain tiles are cousins, both made from clay, but differing in the resulting product.
-Ceramic tile is made from red, brown or white clay. It is fired at a high temperature to reduce moisture content then a glaze is applied and then a pattern. Ceramic tile is best used for interior residential surfaces as some may be prone to cracking in very cold temperatures.
-Porcelain tile is made from clay, finely ground sand, and feldspar. Porcelain tile is also fired at a higher temperature. This results in a denser tile that is nearly impervious to liquid. Porcelain tile can be used in nearly any application residential and commercial, indoors and out.
How much tile should I order?
Generally when ordering tile for a job we like to order 10-15% more than the square footage we are covering to make up for waste in cuts and possible breakage.
How durable is tile?
Fun Fact: Ceramic tile can hold up to heat! Did you know that space shuttles have ceramic tiles applied to them? These specially made tiles have a very high silica content (nearly 100% where other ceramics are about half that). This makes them super insulating and acts as a heat shield to prevent burn up upon reentry to the atmosphere.
The ceramic tile we use in our showers and on our floors might not be that extreme, but it is fired at a very high temperature. This firing process makes them very durable and able to withstand heat. That's why we use them behind stoves, around fireplaces, and on countertops as well!
I already have an installer, will you work with them?
Absolutely! We can help you find the tile you like as well as any products your installer may need.
How do I get a free estimate?
Just reach out and ask! Let us know what tile work you would like to have done and that you would like a free estimate. Then we can set up a time that works for you to look at and measure the space. Our estimator will take this information and draw up an estimate for you. Then you can decide how you would like to proceed.
What tile is considered timeless?
Black and white is considered to be a timeless look and is a versatile choice when picking tile.
White subway tile has a classic timeless look. It reflects more light and brightens and enlarges the feel of a space. White tile also allows for more variation in decor. If you like to change the look of your room with the seasons or just enjoy changing it up more often white subway tile has you covered.
Marble is one of the most classic enduring tiles you could choose. It is loved for its beauty with its natural veining and soft, cool feel.
Are floor and wall tile interchangeable?
While floor tile can be used on walls, wall tile cannot be used on floors. Wall tile is usually thinner and more delicate. Floor tile being stronger and thicker is made to hold up to foot traffic and furniture.
What kind of up-keep will my tile need?
Different tiles require different upkeep. Porcelain and Ceramic tile don’t have any special upkeep. Just wipe clean when soiled.
Unglazed terracotta tile, natural stone, and quarry tile do require regular sealing.
